SHIPPING POLICY

This Shipping Policy governs all order processing, packaging, and delivery services for outdoor apparel, sun protection hoodies, featured sun-shading headgear, functional bucket hats, and all matching accessories available on our official website. We implement unified, standardized global shipping rules for all domestic and international orders to deliver a consistent, transparent, and reliable shopping experience for every global customer. By placing an order on our website, you fully agree to the shipping terms outlined below.

1. Order Processing Time

All confirmed and paid orders will undergo standard review, packaging, and processing procedures. Our official order processing period is 1 to 3 business days. All items are carefully inspected before shipment to ensure product integrity, complete accessories, and flawless packaging status. Orders placed on holidays or weekends will be processed sequentially on the next working day, with no additional processing fees or delays beyond the standard cycle.

2. Global Delivery Standard

We provide unified global shipping services covering all regions worldwide. There is no differentiated delivery rule or extra declaration requirement for domestic and international shipments. The standard universal delivery time for all orders is 6 to 12 business days. This unified delivery cycle applies to all customer orders globally, ensuring equal and standardized delivery service for every user.
We also support expedited delivery services to accommodate customers with urgent receiving demands, meeting diverse delivery time requirements for different shopping scenarios.

3. Free Shipping Service

We provide full free shipping for all products on our official website. There are no minimum order quantity requirements, no regional restrictions, and no hidden charges including delivery fees, handling fees, or logistics service fees. All global customers can enjoy zero-cost shipping services for any valid order placed on our platform.

4. Shipping Currency Standard

All shipping-related fees, service settlements, and order pricing on our website are uniformly denominated and settled in USD (United States Dollar). All logistics service standards and charging rules follow unified global specifications, with transparent pricing and no variable additional charges.

5. Order Shipping Tracking

Once your order is shipped, you will receive an official shipping notification with corresponding tracking information. You can check the real-time logistics status and delivery progress of your order through the relevant tracking channel. We will continuously update the shipping status until the order is successfully delivered to ensure customers can fully monitor the entire delivery process.

6. Delivery Explanation & Reminders

The unified 6–12 business days delivery time refers to standard logistics transit cycle, excluding unexpected delays caused by objective factors such as regional customs inspection, extreme weather, and local logistics terminal processing. We will actively follow up on abnormal logistics situations and provide timely assistance and solutions for customers.
Please ensure you fill in accurate and complete delivery address and contact information when placing an order to avoid delivery failure, return or delay caused by incorrect information. We are not responsible for logistics problems arising from incorrect customer-provided address information.

7. Shipping Related Consultation

If you have any questions about order processing progress, delivery cycle, logistics tracking, expedited service, or other shipping-related issues, please get in touch with our professional customer service team via the Contact Us page. All official contact channels are displayed on the Contact Us page, and we will provide timely, professional and targeted service support for all your shipping inquiries.

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